For residential leasehold flat owners

Another demand.
More fees.
Still no way out?It’s time to take
back control.

Unpaid service charges. Threatening letters. Debt collection and legal fees piling on top. And the sinking feeling that the more you question it, the worse it gets.

We know that feeling. That’s why we created Service Charge Rescue.

Start my free assessment →

Free assessment. No upfront fee. You approve our scope and first letter before we act.

ANOTHER LETTER LANDS

Demand for payment

Service charge arrears+

Administration fees+

Debt collection costs+

Legal fees+

The balance grows.
So does the pressure.

But what should you
actually have to pay?

You deserve a clearer picture—and a practical way forward.

Illustration of a demand, not a real case.

Does this sound familiar?

You’re trying to sort it out.
But every letter makes it harder.

01 / THE FEES

“How has the balance got this high?”

Extra fees keep appearing. You want to understand what they’re for, whether they’re justified and what can be challenged.

02 / THE PRESSURE

“I dread opening the next letter.”

Demands, deadlines and threats of further action are taking their toll. You feel pressured to pay just to make it stop.

03 / THE FRUSTRATION

“Nobody is giving me a straight answer.”

You’ve asked questions. You’ve tried to explain. Yet you’re still left chasing answers while the debt hangs over you.

A clearer way forward

Challenge unfair costs.
Lower your service charge debt.
Take back control.

We help leaseholders understand what’s being claimed, identify costs worth challenging and pursue reductions or workable payment arrangements where possible.

Support depends on your case and agreed scope. Reductions are not guaranteed. We cannot assume that a deadline or collection action has been paused.

Built from lived experience

26+years of leasehold
property experience

We understand the pressure behind the paperwork.

Our founders know the frustration of escalating demands, disproportionate fees and repeated threats—from first-hand experience as leasehold property owners.

Over more than 26 years, we’ve learned how to scrutinise the paperwork, question added costs and work towards practical resolutions. Service Charge Rescue helps other leaseholders find that same clarity and regain control.

You should feel heard. You should understand your options. And you should know what happens next.

Start with your documents

Ready for a clearer
way forward?

Upload your demand, statement or correspondence in your private case portal. Add your lease if you have it. We will assess the documents and explain the next step.

Start my free assessment →

What happens next?

Sign in securely and upload your documents.
Review our assessment and proposed scope.
If you appoint us, approve the letter before it is sent.

Our fee: 20% of confirmed permanent savings achieved after engagement. No VAT is added.

No upfront fee. Payments, payment plans and reductions agreed before engagement do not count as savings.

Read the service terms · How we handle your information

Is the service available now?

Yes. You can start a free assessment in your private case portal. Uploading documents does not appoint us; you will review and accept a specific proposal before we act.

Who is this for?

Residential leasehold flat owners facing service charge arrears, disputed costs, added fees or pressure from payment demands. We assess eligibility and agree the specific scope before accepting an appointment.

How will you use my details?

Your details and documents are used to assess and manage your case. Read our privacy notice for information about access, retention and your rights. Optional analytics is off unless you accept it. You can change your choice using Cookie settings.